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Frequently Asked Questions

Have a question? We're here to help. Order karne se pehle koi bhi sawal ho to yahan check karein.

We've served 50,000+ customers and have been operating for over 5 years. We focus on quality, transparency, and long-term customer satisfaction — not quick sales.

We handle sourcing ourselves and shoot all our own product photos and videos — no stock images, no surprises at your door.

Lahore customers can pick up their order directly from our office — extra peace of mind, no surprises.

We know online shopping can feel risky — that's why we take the risk off your shoulders. If something's not right, we'll make it right.

No stress. You have 10 days to return the product or request a replacement, as long as it's unused and in original packaging. If you're not satisfied, we'll work with you to make it right.

2–5 day delivery nationwide, same-day in Lahore on request.

Yes, we deliver all across Pakistan.

We offer a flexible 10-day return & refund policy. If you're unsatisfied, return the product and we'll issue a refund or replacement.

If your city supports it, we can arrange two-way delivery for replacements. Charges usually range between Rs. 350 – 500.

Refunds are processed within 1–2 working days after the returned item is checked.

✉️ Email: pakistangadget@gmail.com

💬 WhatsApp: Click the WhatsApp button on our website.

☎️ Helpline: +92 322 4766049

Once your order is dispatched, you'll receive tracking details on email to follow your delivery.

If your order hasn't been dispatched yet, contact us on WhatsApp as soon as possible and we'll do our best to help.

Just contact us. If something isn't right, we'll review the issue and guide you toward a fair resolution.